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Privacy Policy

How Dexvionyx collects, uses, and protects your personal data.

Last updated: 1 April 2026

1. Data Controller

The data controller responsible for the processing of your personal data is:

Definition: Data Controller
Under the General Data Protection Regulation (GDPR — Regulation (EU) 2016/679), a data controller is the natural or legal person who determines the purposes and means of processing personal data.

Dexvionyx SAS
1 Av. du Général Gallieni, France
Email: info@dexvionyx.com
Phone: +33 1 45 11 29 29

This Privacy Policy applies to all personal data collected through the website dexvionyx.com and its language versions (/en/ and /fr/).

2. Legal Framework

This policy is established in accordance with:

  • Regulation (EU) 2016/679 of 27 April 2016 (General Data Protection Regulation — GDPR)
  • French Law No. 78-17 of 6 January 1978 on Data Processing, Files and Individual Liberties (Loi Informatique et Libertés), as amended
  • French Law No. 2004-575 of 21 June 2004 for Confidence in the Digital Economy (LCEN)
  • The guidelines of the Commission Nationale de l'Informatique et des Libertés (CNIL)
Definition: GDPR
The General Data Protection Regulation is the primary European Union regulation governing the processing of personal data. It grants individuals significant rights over their data and imposes obligations on organisations that process it.

3. Data We Collect

We collect the following categories of personal data:

Definition: Personal Data
Any information relating to an identified or identifiable natural person. This includes names, email addresses, phone numbers, and any other data that can directly or indirectly identify an individual.

Contact form data: When you submit the contact form, we collect your name, email address, phone number, and the content of your message.

Technical data: When you visit our website, our hosting provider may collect standard server logs including IP address, browser type, pages visited, and timestamps. This data is collected automatically and is not linked to your identity.

Cookie data: We use cookies as described in our Cookie Policy. Your cookie preferences are stored using a browser cookie named dex_consent.

We do not collect sensitive personal data (special categories under Article 9 GDPR), financial data, or data relating to minors.

4. Purposes and Legal Bases for Processing

We process your personal data for the following purposes, each with a defined legal basis:

Definition: Legal Basis
Under GDPR Article 6, every processing activity must have a lawful basis. The main bases are: consent, contract performance, legal obligation, vital interests, public task, and legitimate interests.
  • Responding to your enquiries (contact form): Legal basis — legitimate interest (Article 6(1)(f) GDPR) and, where applicable, pre-contractual measures (Article 6(1)(b) GDPR).
  • Website operation and security (server logs): Legal basis — legitimate interest in ensuring the security and proper functioning of our website.
  • Analytics cookies (where consented): Legal basis — consent (Article 6(1)(a) GDPR). You may withdraw consent at any time.
  • Cookie preference storage: Legal basis — legitimate interest in recording your consent choices.

5. Data Retention

We retain personal data only for as long as necessary for the purpose for which it was collected:

  • Contact form enquiries: retained for a maximum of 3 years from the date of last contact.
  • Server logs: retained for a maximum of 12 months, in accordance with standard security practices.
  • Cookie consent records: retained for 6 months (the duration of the consent cookie).

After the applicable retention period, data is deleted or anonymised.

6. Data Recipients and Transfers

Your personal data may be accessed by:

  • Authorised Dexvionyx staff responsible for handling enquiries.
  • Our hosting provider, who processes server logs as a data processor on our behalf.
  • Technical service providers involved in website maintenance, subject to appropriate data processing agreements.

We do not sell, rent, or share your personal data with third parties for marketing purposes. We do not transfer your data outside the European Economic Area (EEA) without appropriate safeguards.

7. Your Rights

Under the GDPR and the Loi Informatique et Libertés, you have the following rights regarding your personal data:

  • Right of access (Article 15 GDPR): You may request a copy of the personal data we hold about you.
  • Right to rectification (Article 16 GDPR): You may request correction of inaccurate data.
  • Right to erasure (Article 17 GDPR): You may request deletion of your data in certain circumstances.
  • Right to restriction of processing (Article 18 GDPR): You may request that we limit how we use your data.
  • Right to data portability (Article 20 GDPR): You may request your data in a structured, machine-readable format.
  • Right to object (Article 21 GDPR): You may object to processing based on legitimate interests.
  • Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at: info@dexvionyx.com. We will respond within one month of receiving your request, as required by Article 12 GDPR.

You also have the right to lodge a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés) at www.cnil.fr if you believe your data protection rights have been infringed.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include secure HTTPS connections, access controls, and regular security reviews.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the CNIL within 72 hours as required by Article 33 GDPR, and where required, we will inform affected individuals directly.

9. Cookies

For detailed information about the cookies we use, the purposes of each cookie category, and how to manage your preferences, please refer to our Cookie Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The date of the most recent revision is shown at the top of this page. Continued use of our website after any update constitutes acceptance of the revised policy.

11. Contact

For any questions relating to this Privacy Policy or to exercise your rights, contact us at:

Dexvionyx SAS
1 Av. du Général Gallieni, France
Email: info@dexvionyx.com
Phone: +33 1 45 11 29 29